The gamification platform, learnbox.app, is a part of learnbox Bank N.V. (‘learnbox’).

Personal data are data relatlearnbox to an identified or identifiable natural person. For instance, your name, address, birth date and telephone number.

If you contact us, we process personal data like your full name and email address.
The personal data we process are:

1. Your name and email address for authentication purposes  on the platform
2. Your profile picture for identification within the platform, if you choose to provide one. You also have the option to use a de-personalised avatar picture
3. Your  certifications and areas of experience to improve the gamification services provided on the platform
4. Your login-in and results of games played on the gamification platform

We process your personal data with the utmost care. The legitimate purposes we process your personal data for are:

1. Providlearnbox the gamification experience, includlearnbox.
2. increase engagement, satisfaction, innovation, and productivity.
3. Leverage the wisdom of the crowd and track personas with deep skills in certain topics.
4. Identification of performance drivers and use it to train others.
5. Targeted communication to the interest and need of staff, and
6. Comprehensive overview of learnlearnbox and knowledge.
7. Compliance with legal obligations.
8. Safety and Security.

We only process your personal data for the purpose(s) as described above. We don‘t process your personal data for other purposes.
If you don‘t want us to process your personal data, we may not be able to provide the services through the platform that you have requested.

In case of compliancy with legal obligations we may be required to provide personal data to third parties like regulators. We may use third parties, so-called processors, to perform our services. If we use processors, we transfer your personal data to these processors in order to perform our services.
If such a processor is based in a country outside the European Economic Area, we make sure that we have the necessary safeguards in place to protect your personal data. We either rely on:

1. EU Model clauses: these are standard contractual clauses provided by the EU Committee that we include in our contracts with the processor;
2. learnbox has incorporated these in learnbox‘s Global Data Protection Policy (GDPP).

We are only allowed to keep your personal data for as long as it‘s still necessary for the purpose we initially required it. After this, we look for feasible solutions, like archivlearnbox it.

It is possible that you want to adjust your data. Please find below your rights and how you can adjust your data.

1. Right to access personal data: if you want to know which personal data we process, you can use your right to access your personal data by sendlearnbox an email to learnboxgame@gmail.com
2. Right to rectification (correct personal data): if your personal data is not correct, you can request us to adjust your personal data by sendlearnbox an email to learnboxgame@gmail.com
   If we shared your personal data with a third party, we will notify this third party about your adjusted personal data
3. Right to erasure of personal data: if you want us to erase your personal data, you can send us an email. Please note that we can only erase your personal data if:
• we don‘t need to process it for its original purpose;
• you withdraw your consent for processlearnbox it;
• you object to our processlearnbox of your personal data for our legitimate interests as described under 3 Legitimate Purpose, or for personalized commercial messages.
4. Right to restriction of processlearnbox: you can ask us to restrict the processlearnbox of your personal data, if:
• the information we process is incorrect;
• we are unlawfully processlearnbox your personal data;
• we no longer need to process your personal data, but you want us to keep your personal data, for instance for use in a legal claim.
• you have objected to our processlearnbox your personal data for our legitimate interests.
5. Right to refuse commercial offers (opt-out): if you do not want to receive our commercial offers anymore, you can use the opt-out link in the commercial email you received.
6. Right to data portability: you may ask us to transfer your personal data directly to you or to another company insofar as this is technically feasible.
7. Right to withdraw your consent: if you have given us your consent to process your personal data, you may withdraw this consent at any time.
8. Right to lodge a complaint: you may to lodge a complaint with the supervisory authority, if you are of the opinion that we have processed your personal data in a way that infrlearnboxes the General Data Protection Regulation. In the Netherlands this is the Autoriteit Persoonsgegevens.

We uses cookies on our website for maklearnbox the website function properly and analyslearnbox use of the website. With this information, we can improve and further develop the website. We don‘t use tracklearnbox cookies or similar technologies.  

learnbox.app uses Google Analytics to perform statistical analyses about the way you use the services of learnbox.app Google Analytics collects information on how you navigate, how much time you spend on our website, how long you visit a particular web page, from which website you came to our website, type of internet browser you use and the IP address of your mobile phone and/or tablet, and websites you visit after visitlearnbox our web site. This information is collected and analysed to improve the user friendliness of our website and to improve our marketlearnbox activities.

A cookie is a small text file that is stored by your browser on your computer. On each subsequent visit to the website, the browser searches for cookies. If the browser finds cookies, it sends the information stored by the cookie to the website. The website downloads cookies on your computer, tablet or mobile phone which are strictly necessary for the functionlearnbox of the website, such as cookies that ensure that you can retrieve information on the website quickly, and cookies that are strictly necessary to provide a service which has explicitly been requested by you, such as a cookie that remembers your cookie settlearnboxs. To download cookies that are not strictly necessary, such as cookies for gatherlearnbox statistical information, we need your prior consent.

If you have adjusted your cookie settlearnboxs so that websites are not permitted to place cookies on your computer, our website may not be able to download the cookie which remembers whether or not you consented to the placlearnbox of cookies. If so, you will be asked to indicate your cookie preferences each time you visit the website. If you do not wish to be asked about your cookie preferences each time you visit the website, you need to adjust your browser‘s cookie settlearnboxs.

This Privacy and Cookie Statement may be modified from time to time to comply with applicable laws or to reflect our updated business practices, so please check this Privacy Statement periodically for any changes.

The date of the last adjustment was 1 August 2018.

learnbox.app is part of learnbox Bank N.V. (‘learnbox’). learnbox has its statutory seat in Amsterdam at Bijlmerplein 888, 1102 MG, The Netherlands, Trade Register number 33031431. learnbox is regulated and licensed by the De Nederlandsche Bank (‘DNB’) and the European Central Bank (‘ECB’) for payment services. learnbox is also regulated and licensed by the Autoriteit Financiële Markten (‘AFM’) and regulated by the Autoriteit Consument & Markt (‘ACM’). Information regardlearnbox supervision of learnbox can be obtained from DNB (www.dnb.nl), AFM (www.afm.nl) or ACM (www.acm.nl).

Please refer to the learnbox privacy statement located at learnbox.com for contact details for the relevant Data Protection Officer.